Satisfaction Survey


At East Dallas Veterinary Clinic, we care about pets and their people. We wish to provide you with excellent quality veterinary service in a modern, clean, and caring environment. You can help us in providing for you and your pet’s needs by sharing your comments with us about your expectations regarding veterinary care. By completing this questionnaire, you can take part in our staff meetings and be assured that your comments will be discussed and acted upon. Thank you very much for your time and your thoughts.

Sincerely,
East Dallas Veterinary Clinic

  1. How Were You Referred To Our Office?


  4. Our Parking Lot Had:
  6. Our Grounds Were:
  8. Our Waiting Room Was:

  16. Our Office Hours Are:


  19. Our Receptionist(s)


  21. When You Telephoned:

  23. Your Phone Conversation Was:


  25. Our Technician:


  27. The Veterinarian:



  29. The Veterinarian Was:


  31. Was your waiting time reasonable?
  33. Did you understand our fees?
  35. Do you feel the fees were reasonable?
  37. If you checked "no" to any of the above questions, please discuss below:
  39. Why did you choose this hospital?
  41. Have you recommended us to others?
  43. If so, why? (If not, why not?)
  45. If you were our practice manager, what suggestions would you have for improving the office, staff or procedures?
 

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